Give us a call at 069 65200 or send us an email to arrange your free site visit and we will make an appointment at a time that suits you to visit your home.

When you are thinking of buying a new stove, there are a lot more factors to consider than just ‘how good it will look in the room. And while you may like a particular stove, it’s important that the stove is right for your room and right for you. With this in mind we offer to come and visit your home, take measurements and assess your heating needs, and all of the other factors that will influence your decision. We will then make a recommendation and give you a quotation – at no cost to you.




Importance of a site survey

When you are installing a new heating appliance (stove or boiler), or upgrading an old one, a site survey will help you to find the best type of appliance, the most suitable flue system and the most appropriate location of the heating appliance in your home, as well as providing you with an accurate quotation of cost.

Before purchasing your new heating appliance, we highly recommend that you complete a site survey to establish the appliance’s suitability for your home. A site survey needs to be completed by a suitably trained installer before installing an appliance to your home, and this is where we come in. We offer a free site survey and quotation service.

The site survey will recognise the most suitable appliance for your home, which may be influenced by the ‘smoky coal’ ban. As a ban exists in many areas throughout the country, and you may live in one of these areas, then this will influence the type of fuel that you can burn, and ultimately the type of appliance you may use. We will be able to identify this and ensure that you will have the appropriate appliance for the area in which you live.

Following on from this survey, we will then be able to provide you with a comprehensive quotation for the cost of supplying and installing your appliance.

Factors that need to be considered:


– What area do you want to heat? It is very important that the output of the stove matches the area that you are trying to heat. There is no point having a stove with a very large output in a small room, as the stove will not run efficiently and will be too warm. Equally there is no point in having a stove with a small output sitting in a large room, which would not heat the room sufficiently; you don’t want to end up sitting on top of the stove to feel warm! It is essential that you at least know the size of the room that you are trying to heat. Other factors come into play as well, but a general estimate of the output needed to heat the room can be made using the measurements from the size of the room.
Generally you have three options:

  • If you wish to heat a room then you are looking for a stove
  • if you wish to heat a room and also water or radiators, then a boiler stove could be your solution.
  • If you wish to heat all of your home and domestic hot water, then a boiler is the choice for you.

StoveCalculatorSo to work out the heat output we will take measurements of the room (for a stove), or your home (in the case of a boiler). In this we will take into account the number of radiators, insulation, number of windows and other factors. As a guide, every 1kW will heat approximately 14 cubic metres of space, depending on insulation, windows etc. For your convenience, we have a little stove calculator which will give you an idea.


FLues Is there an existing chimney where you plan to put your stove? Will the stove that you have your eye on sit on a hearth in front of this chimney? Does the chimney conform to Building Regulations for the particular type of stove you choose? We need to check all of these. If you do not have a chimney, we can take measurements for a new flue for you, which will comply with Building Regulations, and be the correct size in diameter recommended by the manufacturer of your particular stove. We have some drawings of typical installations of flues on our flues page.


Open fires are considered the least efficient way of heating your home, with efficiencies of only 30%, most of your fire goes up the chimney. With modern technology homeowners are no longer limited in their choice. Technological advances have served to increase the efficiencies of stoves and boilers, and with the wide choice of fuels, there is much more options for homeowners.

  • Multi-fuel stoves and boilers are designed to burn a combination of wood, smokeless fuels and peat or coal briquettes. With secondary burning of the fuels, then efficiencies increase to about 70 – 78%.
  • Wood burning stoves and boilers are specifically designed to burn wood, and will burn chopped wood, kiln-dried logs, and wood briquettes, with an efficiency of about 70%.
  • Wood pellet stoves and boilers are the most efficient use of fuel. Wood pellets are used, and these stoves can achieve efficiencies of up to 80 or 90%.


The place where you intend putting the stove may influence your choice. So if your room does not have very much floor space, say for a hearth, then you have the option of an insert stove into a wall.

Building Regulations govern

  • the location of the stove, whether it is against an outside wall, using an existing chimney or flue,
  • the base under the stove which must meet certain requirements (Technical Guidance Document J )


If you are considering a boiler, then pipes will have to be plumbed to the location of the boiler. We will make the final connection from the plumbing to the boiler.


Multi-fuel stoves and wood burning stoves typically work by radiating heat. In the case of wood pellet stoves, they have built in motors and fans to aid their efficiency and so as these are electrical parts, a power source will be required near the appliance.

Come visit our fully stocked showroom and see working stoves and boilers.Please see our frequently asked questions and flues sections for more details. If you have a question, or would like to see an appliance working, please feel free to ask us or come visit us.

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